Tuesday, October 05, 2004

Dell

Just a quick note:

I ordered a refurbished laptop from Dell in august, and had been unsuccessfully trying to get it to run X under linux since then. About a week ago, I discovered that the reason I couldn't get X to work was that the card I thought the machine had - the nVidia card listed on my order sheet - was not the one that was actually in the machine - an XGI Volari. Naturally, I was somewhat annoyed about this, since there aren't any Linux drivers for the Volari (at least, not the mobile ones). So, I contacted Dell Customer Care yesterday, and they are going to actually ship me (for free!) the correct nVidia card. Wow! We'll wait until we see whether it works, but this could earn them some good marks from me.
Post a Comment